Got Questions?

Our Frequently Asked Questions page may have the answer.
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How to Guides

The NaviTag Cargo Tracking Unit (CTU) has been designed to be simple to activate/deactivate and quick to mount/remove. We have developed a step-by-step manual to instruct the owners on how to operate the CTU and design their custom exception management profile.

If you'd like an additional copy, send an email to support@navitag.com and we'd be happy to send one your way.

Support

Every business is different. Your specific needs define the type of support you receive. No matter how large or small the organization. No matter where you are in the world.

At NaviTag, we're committed to work with our customers to support the successful implementation and use of NaviTag products and services. Whether you access your cargo shipments through an Internet connection or direct XML integration into your existing systems, our team is standing by to serve you.

We provide:

Troubleshooting both technical and non-technical product issues
Assistance with product attachment questions and issues
Returns Material Authorization support
Onsite Training Requests support
Future upgrades of software and documentation

Let us know how we can help you.

Email Support

We're available to answer your technical and general questions via email. Send your request to support@navitag.com and we'll answer your question as quickly as possible.